We went for afternoon tea on 2- Jan-2017, At the t...

We went for afternoon tea on 2- Jan-2017, At the time of booking we were told that it would be regular price. When the bill came they charged us holiday price. Even their website stated that holiday price ends on 1-January. Asked for manager, this guy appeared with no badge or ID, was very rude and did not want to address the price issue. Went to get our coats and this same guy was looking after the coat rack. This is pretty awful for a coat rack person to pretend to be a manager in a so called high class hotel.