Bob Taniguchi

Review of Riverside Chevrolet

Called twice to speak with someone in the service ...

Called twice to speak with someone in the service department. First call was at 8:15 am. The second call was at 12:10 pm. My calls were transferred and all I got was a ringing sound for about a minute or so...both times. A third call to the dealership to complain and the call was transferred to the owner/president, Mr. King. Guess what...his phone just rang and rang and rang. Only the 'switchboard' operator and first rep in the dealership, Maria, were the only 2 people capable of answering their phones. Was a good place when it was owned by the Singh family. Will have to take my truck someplace else to get repairs done. Can't even get 'lip' service from them. If I could, would have given them only a half a star. Bought a couple of cars there when it was DeAnza Chevrolet...the good old days.