Miaa

Review of Primasing Motors Inc

My first experience with them was horrible. I hone...

My first experience with them was horrible. I honestly don't know how their company got 5 stars. I brought my saturn vue in to get the ignition changed because it was under recall. Something that was only supposed to take an hour ended up taking 3 hours, and then when I go in to pick it up there's a very noticeable dent on the back of the car. Upon mentioning the the dent the guy says they did a thorough review of the entire car claiming the dent was already there along with scratches on the wheels and he shows me a piece of paper that was his supposed documentation. What I want to know is if they were so thorough in their review is how they neglected other parts of the car that were clearly damaged and only managed to record the dent that I had a problem with and scratches that didn't mean anything. It seems to me he decided to make up the review in the 5 minutes it took him to see me to get out of taking responsibility. I will never go there again and I will tell everyone I know about their lack of customer service along with poor handling of people's vehicles.