Aleina McGettrick

Review of Engine

I'm sure the food would have been great--can't rea...

I'm sure the food would have been great--can't really go wrong with brunch. That aside the hostess was terrible. We were told it would be an hour wait. We patiently waited an hour and a half...we were given no updates and inquired about how much longer of a wait it would be. The hostess' response was maybe 30 more minutes. She did not apologize and displayed very poor customer service. To add to the terrible service a server decided to let us know that we should have made a reservation, because ya know that'll get us to come back. All in all, very disorganized, poor customer service, and if you do decide to go be sure to call the day before for a reservation.