The one star rating is based on Twitter's customer...

The one star rating is based on Twitter's customer service WALL. I tried getting someone to respond to me via their help center form since they have no other "support". The email I got two minutes later was clearly automated as it did not address my issue. When I phoned their HQ in SF, I got a short dial tree, one for customer support, which then said they "unfortunately don't offer phone support". The word unfortunate is for when people die or loose everything, not to pre-excuse a faulty corporation policy. If they don't answer their phone, the least they could do is provide a responsiveness to their users.