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Hannah Elster

3 years ago

I joined massage envy only to be caught up in conf...

I joined massage envy only to be caught up in confusion months later when I realized I had been quoted the wrong price 3 times. My initial call with the sales associate told me "your massage this month is free" and then showed up to end up paying $39.00 which was the "membership" price. I assumed I had made an error then heard the same thing spoken to a new client.

Then I called to make a massage appointment using my $39.00 membership cost and was told it was $49.00.

Like I said, confusing. The masseuse are good and I love that it keeps me going but they are going to have to do some convincing to get me to stay a member.

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