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Michael Brown

4 years ago

Oh what a joke of a company! I had contacted and r...

Oh what a joke of a company! I had contacted and reached out by leaving 5 messages for jim for over a week And leaving messages with the receptionist saying Jim has not contacted me back can I leave a message with you she said you can and I still did not hear anything after leaving messages with her. I was calling a week before memorial day weekend to check on the status of the pool of the complex I live In I was told in order to receive a Pool key I would need to come to the office And complete the forms and leave a copy of it ID this is after living there for six years. So I took time off work went down there filled Out their forms they took copies of my ID and issued me a Pool key or at least what I thought was a Pool key because come Friday of memorial day weekend and actually speaking with Jim being told that the pool be open on Friday. the key did not work and does not unlock the pool. Now they tell me that I need to go down and get another key I don t understand why they can t get things right the first time let alone there s been No maintenance done on the pool the bathrooms are not open Or have not been opened or in working condition in over five years. So if you don t have bathrooms at a pool where the kids go to the bathroom at? the pool has not been cleaned there is been no weeds pulled or branches trimmed on any trees over the pool. And their response was Nothing I have left messages and still have not received anything in return going on over a week after memorial day weekend

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