I'm not one to ever write a review about anything ...

I'm not one to ever write a review about anything ever, but my experience was worth sharing.

Room was great. Went for a night on a groupon. Service though, another story. You could tell that the Supervisor, Wing, was already irratated by the look on her face when she was helping the group before i got up to her for check in. Knowing she was upset already, i tried having some small talk with her to maybe lighten to mood, after all, i was kind of irratated as well because of waiting in line for an hour. She wasn't having it though, and made every single thing as difficult as possible as she could for me. Probably thinking because i look young, i can't afford to stay there, i really don't know, maybe she was just in a bad mood, but she definitely made it clear that I would need to put a 500 dollar cash deposit down on the room because the card that a paid for for the room was not the same exact name on my ID, was my middle name. Fair enough, i understand. When i asked where i can withdraw cash since i had none on me, she got even more irratated at me and rolled her eyes and told me theres an atm down the hall. The atm only lets you withdraw 200 bucks, so i was still 300 short, so my girlfriend put her card on file for the deposit just to get done with this aweful process. As we left, she gave us a condescending farewell and rolled her eyes again as we walked away. The rest of the evening was fine and the place and the room are beautiful, but the professionalism of a 4 start resort, was pitiful. Nothing about this place, other than the location itself, screamed hospitality. Best Western or extended stay have much more pleasant staff, and coming from the Supervisor, it really tainted my experience.