Great place to stay. The history, the elegance, an...

Great place to stay. The history, the elegance, and the atmosphere is awesome. However you have to watch the employees in the shops. They will take your payment and then look up your room number and charge you again. Then when you discuss it with management they will just waste your time before refunding your money. It is such a shame because this would have been a 5 Star rating if it weren't for the way management handled things.