Gen User

Review of South Austin Medical Clinic

Sadly, all the comments about the front desk and a...

Sadly, all the comments about the front desk and administrative staff are true. I endured the rudeness, the lack of any human, friendly interaction, etc., for several years, since I liked my physician. But, now he has left the practice so I am moving to a smaller, more personable doctor's office for my care. Having recently seen a specialist with their own practice, and experiencing friendly, competent customer service from the front desk/admin staff there, I realized there is no reason to continue to go to a clinic that exemplifies the crappy "health care as a business commodity" model so perfectly.