patrick messina

Review of Villa Rome Resort

Spent two horrble nights during President's week. ...

Spent two horrble nights during President's week. Skating rink was unavailable because of some complication. Game room had broken machines. My grandson had won tickets playing the same game over and over and didn't trade them in for a prize because the selection of prizes was bare to none . Plus couldn't find help to get the prizes. Bounce houses closed at 5pm . We were told the pool would be open till 9pm. Got in the pool at 8pm and at 8:10pm we were told to get out. Went to complain and was told there was a problem with the filter. Tried to bowl one night and was told it was closed due to leagues. What about the GUESTS who paid thousands of dollars to be on vacation with there kids that week. Why not Have the league's skip one of busiest weeks for the resort . For an all inclusive resort there were few functioning things to do.