Ross Godkin

Review of Copthorne Grand Central Hotel,...

Turned up to be told that there is no TV or SKY wo...

Turned up to be told that there is no TV or SKY working in my room. Followed up to find out it has all been turned off to save money. But even the freeview TV is not working. Dropping service level is not a good option to encourage customers to stay here. Customers have a choice and next time I'll be sure I'll be staying at somewhere that can provide this simple service.