4 years ago
This place deserves less than 1 star. Granted, the...
This place deserves less than 1 star. Granted, the owner is very courteous and professional, but....They accept more vehicles than they are able to service. There is essentially no place to park your vehicle once there. I visited this facility five times for the same problems. There was always an issue with that shop. I was reassured my parts would be there on a certain date, but then told they were on back-order, or my car could not be serviced on that particular day because there were not enough mechanics on hand, or having to wait and wait to have my vehicle even looked at by a mechanic. The parts ordered for my vehicle were never there when I was told they would be there...after taking off from work specifically to have my car repaired. I was told my bearings were bad. They were 'supposedly' replaced, but the problem persisted. I brought my vehicle back. At that time, I was told a plate was bent. Shortly after I left the shop, the noise started again. Plus, my window issue still had not been resolved. During my last visit, I was told I would have to wait three hours before a mechanic could look at my car. That was it...I had enough -- especially after having to MAKE a parking space by squeezing my vehicle between several cars parked every which way with no room for incoming/outgoing traffic! I asked them to return the window motors and that I would find another facility. Fortunately, my warranty company allowed me to take my vehicle to another shop. I arrived at Mr. Tire at 2:00 pm. At 2:50 pm, I was told my car was ready. It was not my bearings or a plate, the noise was caused by a twisted cable near the caliber and my windows did not need new motors. They only needed to be lubricated! If you are thrilled to spend your time off and weekends at a repair facility, then by all means, JK Auto Service is the place for you.