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In the past I have been really impressed with this...

In the past I have been really impressed with this dealership and was just about ready to buy a new Audi SQ6 however, I just took my car into the service department to have them fix the gasoline door that was sticking on my Audi S6. While there I noticed that one of the front door panels had a manufacture defect and a few of the buttons where pushed in slightly from the surrounding trim. My car is still under the 4 years 50 k warranty and also has the extended warranty for 2 additional years. I just received a call from the service department saying that the trim piece had been removed and was not installed correctly when put back into position. They also let me know that this is not covered under the 4 year 50k warranty because trim is only covered for 12 months or 12k miles. I have never heard of a manufacture not standing behind a defect or a dealership telling me that the item was removed and installed incorrectly when I have only taken the car to their Audi service department or the service department at Audi Beaverton. The care has never been worked on by any other repair facility. Shame on Audi and Audi Wilsonville for not standing behind an issue that is clearly a manufacture defect or a service tech who did not complete a previous repair correctly.

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