So this company has made my life as well as my 2 t...

So this company has made my life as well as my 2 teenage daughter's life hell. At every turn they deny my claim. I have only been denied a urgent claim 3 times and a orthodontist for my kids. 3 times I sent receipts for urgent care denied after months none the less and sent a contract for my children's orthodontist every year for 3 years running now the app somehow has gone down hill and won't upload PDF or screenshots. They lock me out of thousands during a pandemic that I pay in to. I just had someone hang up on me after just asking if they could look at the dam contract I've sent twice. Any time I've called I end up more frustrated than I was. I will definitely not be using this company any more just for the sake of my family an FSA is supposed to provide a sense of security when funds are low and I find my self all to often stressing on weather they are going to block my card cause I went to urgent care to many times. I still don't understand why any medical expenses needs to be explained to a financial institution.