Tricia In VA

Review of SafeNet

I recently had a Pella glass door that was broken ...

I recently had a Pella glass door that was broken by my yard crew. It wasn't an easy fix because Pella no longer makes the door that was damaged ... and, I could not choose to replace the door with a new one because I have a set of 9 that would have to be replaced if I wanted them to match ... which would be too expensive. Pella sent Richard & Phil from Falls Church to repair my door today and I couldn't be happier. They completely took the door frame apart and rebuilt my door. It looks absolutely perfect. I appreciate how they managed every aspect of my repair job. They showed up when they said they would, worked well together, and ensured that they cleaned up after themselves. Richard & Phil were both very professional and polite ... and definitely had the necessary skills to fix my door. Their work is greatly appreciated because I have an ill mother I am taking care of and my stress level is running high. Of all the companies I've been dealing with for various projects around the house I have to say that Richard & Phil are at the very top.