I called this company today about a house for sale...

I called this company today about a house for sale in Worcester. Even though the house has only been on the market for less than a week, they refused to let me make a viewing. I told them that I was a cash buyer and would most likely offer substantially more than the asking price, as the house was under valued. I was quickly told that they had already had 25 viewings in the one day it has been marketed and would not be taking any more offers!!

When I explained to them, that this should be the vendors decision - they told me that the vendor had agreed with them already. But the vendor was not aware of me as a serious buyer at a higher price (or judging by the interest on this house - anybody else who may call up).

When I expressed my concern that it is worrying that 'them' as agents weren't even prepared to talk to me, find out my position and qualify me as a serious buyer - I was told that they had spoken to me on the phone for 3 1/2 minutes and that was sufficient.

I hope that the vendor they are dealing with is of sound mind and knows exactly what he/she is agreeing to with this agent!! To tell a vendor to market a house for one day only and accept the highest offer after only one day of viewing is not good advice. If the agents had any moral compass about them, they would surely advice the vendor to market the house for at least two weeks and THEN ask for best and final!! But that would mean that the agent has to wait longer for their commission - which is more than likely a flat fee (so achieving a higher price for the vendor is irrelevant to them), as they seriously are not interested in taking a higher offer from me!!

Very frustrated!!