Linda Beltran

Review of Orlando Harley-Davidson

I spent that last week working with Marie Milien, ...

I spent that last week working with Marie Milien, a contact at the dealership regarding a specific used trike. I made an appointment to test drive the bike, and mentioned that we were coming from nearly 100 miles away. I confirmed with the dealership on Friday. Today (Saturday, 5/9/20), we arrived only to find that the bike had been sold two days prior. We were livid! What a waste of time. We worked with salesman John, who worked hard to compensate for Marie's poor service. The fact remains that a used bike is a one-off...so nothing else on the lot can be substituted. Horrible service - be aware!