Kaitlyn Gradert

Review of Fox Valley Winery, Inc.

Never in my life have I been to a winery or any es...

Never in my life have I been to a winery or any establishment and was treated so rudely. I was here recently for a small vendor show and the lady at the counter named Karen treated us like garbage. First, I asked politely if they have a WiFi password we could use for online order and so on. She scoffed at me and told me no. Okay that's fine. I then asked if they had strawberry wine because I my husband and I purchased a bottle from what I thought was them at Wine on the Fox. She states, "nope wasn't us" and rudely rolled her eyes and stated "never have we ever had that product". Okay got it. Later once my table was all set up and the event was started she stomps in and screams at us because apparently the table I had set up was blocking the fire exit and we need to move it immediately. If it was a fire exit then she should be fined because it was not clearly marked and no panic bar was installed. Maybe a call to the fire Marshall is in order. Never again will I give my money to this facility. Karen is a rude and angry person for no reason. Buyers beware. Buy your wine from some place else that treats you with respect.