Gaelle P

Review of BMW Schmitz

Very very unhappy with my visit last week to the b...

Very very unhappy with my visit last week to the bmw schmitz garage in Mersch ... Endless waiting on the phone to reach the garage. (10 to 15 minutes minimum each time).
I asked for a maintenance of my vehicle as well as a simonization and complete cleaning, again very little satisfied ...
The car was not clean, the simonization was not carried out on the entire car ... I noticed that there was a slight indentation on the rear bumper! I hardly dare imagine the rest.
The staff for the most part not friendly, and finally my bill is in German and on behalf of someone else ...
Really not serious all that ...