crystal bartelt

Review of Rio Suites Hotel

Stayed at the Rio last weekend for my wedding. The...

Stayed at the Rio last weekend for my wedding. The rooms were nice. We had 3 different couples with suites for the weekend. That was one of the only decent parts about the Rio. The spa was interesting. My massage was awesome, but our nail ladies were far from great. You would think they would do their best to make me feel beautiful on my wedding day, but instead they made several rude comments about my appearance and did a terrible job on my nails. "Are your nails going to be the only girl thing about your wedding." Also, I had ordered flowers to be delivered to my mom. The cheapest arrangement being $60. She did not receive the flowers until the day after my wedding. Kind of defeats the purpose. I ended up having to order flowers from elsewhere (another $100), but still had to pay for both. When I called about it, the floral department blamed the bell desk and the bell desk blamed the floral department. Nobody was willing to help me. My now husband and I frequent Vegas quite often and are Total Rewads members.....we will not be returning to the Rio. I'm so disappointed.