Eva Mazurek

Review of Carpenters Solicitors

I was involved in a motorbike accident over 3 year...

I was involved in a motorbike accident over 3 years ago and Carpenters, as my insurance lawyer group took care of my case. The start was quite slow, I had to resend the same documents a few times, the first lawyer was replaced by a second one, and the second one by another but I must say, Mr Phil Coggins did an excellent job, he sped everything up, kept me up to date, was thorough and answered any of my questions I had. I know some cases are difficult and there are a lot of paperwork that needs to be filled in, and for us - the customers - some things might seem uneccessary but the lawyers know exactly how to approach each case individually, they probably also have to deal with the client's frustration etc...
So overall I'm happy with Mr Coggins' approach and help I received. Always polite, helpful and professional. Thank you.