Rebecca J Amstutz

Review of VCA Advanced Veterinary Care C...

A couple of weeks ago I was home visiting my paren...

A couple of weeks ago I was home visiting my parents and their dog became ill and progressively worsened throughout the night. I called ahead as the website requested and was told to bring him in. They immediately took him back, only stopping to ask his name so that they could attend to him while I filled out paper work. Everyone was so kind and caring and the only reason that I can't say that I loved the experience was that we had to make the decision to help him pass on to the rainbow bridge. Given the difficult decision, the staff and Doctor were very kind, compassionate and caring. The vet helped him go peacefully and painlessly. What I appreciated about the vet (Dr. Wentworth) was that she ran a base line test to assess his condition and then came out to talk to us. She did not run a bunch of tests and spend a bunch of our money then tell us she could not help him. She was upfront about his condition, the cost and upward battle we would have to face with his health so we could make an informed decision. She made her recommendation as to what she thought was best for Oscar and we greatly appreciate it for being a sad time! Thank you!