Ayshia Gore

Review of Hilton Garden Inn New York Che...

The staff was the only good thing about my stay. E...

The staff was the only good thing about my stay. Everyday for 4 nights, I noticed something gross about the room. The gum on the curtain, the water damage on the ceiling, the gross towels and the spot under my sheets that featured a rust colored stain. I was offered a different room... there was actual food splattered on the ceiling. I asked for my money back and after calling and telling my story over and over again, they gave me a single day back. It ruined the staycation I planned with my family. I would not stay here. The staff stated that its harder to maintain the building since the pandemic so maybe try after it's over. Did I mention that my toilet seat didn't even match the actual toilet...they just threw one on. Good luck friends.