james bryant

Review of The Ritz-Carlton Hotel Laguna ...

Loved this place as one of the most casual, yet el...

Loved this place as one of the most casual, yet elegant feeling Ritz. Amazing views and landscaping. But...two things:

1. Showing drain drained slowly (why doesn't the cleaning crew note and fix these things?)

2. Marble shower had mold in grout areas (why doesn't the cleaning crew take care of this?)