Venue was nice, quick and convenient for my travel...

Venue was nice, quick and convenient for my travel days. Breakfast was spot on, the front desk and CS was probably the worst I've had with Marriott (Bonvoy) 30 year member. I was double booked for rooms, was charged a cancellation fee on the room they changed to 1. Was over charged (pending) authorization on my card and was advised by the manager don't worry it will fall off yes it did a week later. And never speak badly about merger take over in front of your customers, sends a bad vibe and not want to conduct business.