Would have been 5 stars, but they allow patrons to...

Would have been 5 stars, but they allow patrons to bring refreshments and snacks to their seats. I had to listen to a man slugging an iced drink about 10 times and a woman attacking a bag of pretzels ( or something ) that wouldn't yield to her attempt to open it. Very distracting when trying to follow the dialogue. Why ? Who is managing this venue ?