Destiny Joe

Review of Horizon Insurance LP

After the first caseworker for my mother took more...

After the first caseworker for my mother took more than eight months to find a supplier for a durable medical supplies she needed, then Instead of that, moms caseworker only showed me a picture she copied from the web, an hour or two before she came to the house, then told me to call around to find a supplier Who would accept BlueCross(Because she couldn't find any). I called the alleged suppliers of a particular device, they had listed on their website but when I called these companies, they do not supply those items. All this wasted time was after a complaint The prior year when I told the corporate office during their annual meeting, there are no companies that supply the products we need. Then I asked, can it be waived, So I can buy it somewhere not approved since there was nowhere approved? (I received a no answer answer Which meant,no). They said finally it sounds like a personal case matter that we will address personally, Other than during this meeting and we will help you with you (they didn't). Waited four months for a special lift my mother needed, it was approved for four months, waiting for the supplier to fill out a form (I contacted the supplier-Who knew nothing about the form and didn't receive anything from horizon), Contacted the supervisor, said he would look into it, (that process repeated about twice weekly and he never got back to me), The person that always deals with the supplies, I got emails it's all approved, just waiting for the supplier, then her caseworker shows up and said it was denied. They could not find the original approvals. (This is the short version) long version, Very stressed, you will have to probably buy this expensive device ourselves as well, probably what they wanted in the first place,, specifically set up to save the company money. ZERO STARS is my Mark, but they won't take less than one. AT THE TIME OF THIS POST, all scores were one star except for one blank comment posting five stars, (five stars) post was a bogus post quite obviously. Can get worse than all one star grades