I was literally lied to today by this company. A l...

I was literally lied to today by this company. A lady named Janet ext #286 is the one who I had set the reservation up with originally. Lovely phone call today from somebody else other than janet saying the house I had reserved 2 months ago has been sold. Not cool. I had spoken with Janet the day I had made the reservation and then again last week. She reassured me that everything was okay and the reason I haven't got an email from them is because they got a new system. Blah blah. Okay so I take her word TWICE. Now somebody from this company calls me 3 days before Christmas to tell me my family vacation is cancelled and no longer available. Why even put the house on your website??? No compassion and clearly told me it isn't THEIR FAULT. MERRY CHRISTMAS TO ME, STAY AWAY. NOTHING BUT LIES!!!