I turned my car in the night prior to my appointme...

I turned my car in the night prior to my appointment so that they could get to it first thing in the morning. I didn t receive any updates. I messaged them multiple times throughout the day. They replied back that someone would get to my car. They are getting ready to close and still, no one has even looked at my car. My husband took the day off from work so that I can get the kids around to and from school. They couldn t even tell us when or if they would look at it tomorrow. They could have offered a loaner car, but they didn t offer anything. We are incredibly disappointed. I would not recommend this company.