PERFECTION. In today s online car market, the dea...

PERFECTION. In today s online car market, the dealerships that you come by are far from what used to be. In our search for a vehicle, we saw the very worst searching through car dealerships and then out from the dark clouds arrived Circle BMW and Robert Cavalieri, our sales person. I knew from my first call to Circle BMW that this dealership stood out from the rest I called early in the morning before business hours to inquire about their online listing and fully expected to just leave a message for a call back. Instead, I was surprised and honestly very impressed to be able to speak directly to Robert. Robert is a dedicated professional who delivered an experience that far exceeded all of our expectations. Robert is trustworthy, caring and completely committed to providing customers with an outstanding experience. He promotes the BMW brand and experience in everything that he does and I am so grateful for his service and that he answered my call early that morning. The entire Circle BMW team welcomed us like dear friends and when we left we truly felt like family and we know they will be with us every mile along the way if we ever need them. There is a spirit amongst the staff there from the top manager (who also was so very kind and welcoming!) to the sales team to Tony from finance (who is by far the very best in class BMW finance rep that I have worked with) to the very friendly and courteous valet that I met outside, to the rep in Service who was outstanding and who patiently and thoroughly went over in great detail all of the maintenance records with me. We literally drove away from the dealership in our new car, my kids and I smiling from ear to ear. I cannot thank you all enough for what you all did for us and although you are almost an hour from our house, based on our experience with you, we are going to exclusively use Circle BMW Service to maintain our three BMW vehicles and will certainly be back for our next BMW purchase.