People are very pleasant, but no one seems to be i...

People are very pleasant, but no one seems to be in any real hurry to get you taken care of and on your way. Waited over 15 minutes for someone to show up to do the paperwork on my car to have a safety recall worked on. The paperwork said it would take an hour. But that appears to be from when they actually start working on it. Even though I had an appointment, they weren't going to work on my car for a couple of hours. Said it would be done by 2pm and they would call me when it was done. At 4:30, I called them and they were surprised I was calling; of course your car is ready. Even with all this, nowhere near the worst experiences I have had with other dealership service departments.