Michael Burzycki

Review of Rallye Lexus

I bought a used Lexus from Rallye Lexus and had a ...

I bought a used Lexus from Rallye Lexus and had a terrific experience right from the start. I received a prompt response to my request for information on a newly listed car which was very refreshing, as some other Lexus dealers I contacted still have not responded to this day. I also received a couple of follow-up phone calls/emails keeping me informed as to the status of the car I was interested in. (It was a newly traded-in car and was out being prep'd for sale.) Once the car came back, Jeffrey promptly sent me some detailed pictures of the car. We had a few follow-on conversations and in the end, Jeffrey was very accommodating and helpful in getting me the information I needed. The whole process was very transparent which I really appreciated. When I arrived at Rallye Lexus to pick up the car, Jeffrey was outside shining the car to remove the water spots from the rain the day before - all in his beautiful 3-piece suit. In summary, I appreciate being treated with respect. I appreciate the prompt and courteous communication. I appreciate Jeffrey responding to emails outside of normal business hours and also on his day off; he clearly cared about the sale. The car I bought is a beautiful used car and was a pretty good value for the price, and even though it was among the least expensive cars on the lot, I'm pretty sure I was treated the same as the guy who was buying one of the more expensive cars on the lot.