I have never been treated so poorly in my years of...

I have never been treated so poorly in my years of travel. I've traveled all over the world and have been in some of the best and worst hotels and to be honest after talking to not only the person at the front desk (kristy) and then sent to a manager (Ives) who still didn't care what there website said or wanted to help in anyway . The sad part is that I had stayed there for every trade show for the past 20 years because I made sure that I had our travel agent book it for my company. I truly believe it's a sign of the times when the customer gets treated like they don't care it's time to get a new place in SD. Time to go back to the Marriott where you know they want your business.

sad sad customer service