NEVER BRING YOUR VEHICLE HERE TO GET KEYS MADE OR ...

NEVER BRING YOUR VEHICLE HERE TO GET KEYS MADE OR PROGRAMMED!!!!!
I brought my 2000 Altima into this facility to have a key made and a keyless entry fob programmed. I had a 9am appointment with a 30 minute expected timeframe for the job. I arrived on time, they took my car in and showed me to the waiting area. This was the best part of the experience. At 10am they told me they just started on my key and fob programming. At 11am they came to me and told me their computer was messed up and would not program the key no matter what they tried. They told me they were taking my car to the Infinity dealership to use their computer. They also told me the car was in Locked mode and would not start. I got a ride to work since I did not plan on being there this long. I received a call at 2:30pm telling me to come get my car. Once I arrived I was informed that my car still would not start, and that it had absolutely nothing to do with their work on the security function of my car s computer. When I asked what was the cause, I was told I had an oil leak that caused the distributor to not allow the car to start. I WAS AMAZED that this was presented to me by the tech and service advisor. I drove a fully functioning car to their dealership, then the tech drove a fully functioning car into their shop to cut a key, and then an oil leak caused the car to not start again. I was told that I could pay them to diagnose and resolve the problem or tow it to someone else. I do not know what has happened to Customer Service but this is not an example to follow. Now I have a car that is completely non-functioning.