I paid for a double-upgraded room (with view) on o...

I paid for a double-upgraded room (with view) on our recent trip. The room we were given was a standard room (just exactly like our friends standard room). When I talked to the front desk about this...and then the supervisor (Kim), I was told I was promised a "view". However, I was not promised any particular view. My view was the side of the adjacent tower! The standard room was because I asked to not be put next to the elevator. They never told me I was being "downgraded" in order to get away from the elevators. My total credit for all the drama....10% of the first night's stay ($5.70)!!! The fact that our room (casino tower 638) had a big paint spill at the front door...was not addressed...other than Kim said she would have it cleaned up. haha. I bet it is still there.