Matt Chamberlain Review of Heythrop Park Resort
Was probably very nice.......... once upon a time....
Was probably very nice.......... once upon a time.
I stayed in the manor house wing of the hotel in the Shrewsbury rooms. This side of the hotel seems to have been forgotten since the new, more modern, wing was built and is now looking dilapidated.
Paint is peeling off all of the windows, the shower had seen better days, the room had no air conditioning, and there was a general feeling of a lack of care.
The food was poor. I ate in the main restaurant on the first evening and wasn't impressed after being served dry chicken and a tasteless sauce. On the next two evenings outdoor catering was provided and on both occasions the food was bland and barely warm.
Some of the senior staff seemed disinterested and like anything out of their norm was a chore, however I cannot fault the service of the junior staff, waiters, and bar staff.
Would I return? No. Which is a shame because the hotel has so much potential, and was obviously once top quality, but since leaving the Crowne Plaza group there has obviously been a lack of investment in the upkeep and maintenance of the main house and surrounding buildings.
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