Attaullah Sheikh

Review of Makkah Clock Royal Tower, A Fa...

Now I want to post the review for the Hotel.

Now I want to post the review for the Hotel.
Let me start with the arrival.
Not a proper entrance to get into the hotel. Be careful when you are coming with kids or a baby. Not what I thought when I booked a 5-star Fairmont brand hotel.
Next, the room I booked.
I was booked a Quad room by the agent. On arrival I was told there is NO Quad room and was given a Triple room with an added bed. This completely took away any space which was there in the room. I even approached the manager but no help whatsoever. They said it s the agent problem, but they checked the booking and it said Standard Quad Cityview.
And the FINAL thing, the elevator. To get to Haram or back to hotel. Most of the times all elevators don t work and you will spend most time waiting for elevators.
But the cleaning crews, the porter are EXCELLENT, always ready to help and assist. That s what I will give a 5- star.

I hope this will help some people to make an informed decision.
Thank you.