August Beck

Review of Mercy San Juan Medical Center

This review is confined to the ICU of Mercy San Ju...

This review is confined to the ICU of Mercy San Juan. For context, nothing about my experience was joyful; my mother died here, from a sudden and severe illness. That said, the staff were phenomenal. Every single one of them: The chaplain who made a point of checking up on us, the doctor who carefully explained exactly what happened, the nurses who were nothing if not caring and compassionate, everyone was great. Even the bill that came was well below expectations. I hope everyone my family interacted with continues to practice their superb people skills.