Andrew Price

Review of Austin Infiniti

This is literally the smoothest car service experi...

This is literally the smoothest car service experience I ve ever experienced. Easy to get a comparable loaner car if needed, they send you a report that lists all needed repairs (and approve/deny options for the repair work) as well as estimated costs for each. So no cost surprises beyond this point!! Then, when you are ready to pay, you can easily do online. And when you re ready to pick up your car, it s an absolute breeze since everything is paid for. For my most recent repairs, I think I waited a grand total of 1-2 minutes at Infiniti between dropping my car off and pick it back up. Point is, it is FAST. Absolutely stunned by this experience. Wish I had always owned an Infiniti!!