Dj Stu-E Reflective

Review of Walker & Co., Solicitors

The worst experience from conveyancing solicitors ...

The worst experience from conveyancing solicitors I've EVER had. Closed offices for lockdown when all other parties' solicitors in the buy and sell were still available. This wasn't the main issue as understandably safety must come first. However not one little piece of courtesy by email or post to keep us updated just a voicemail and automated email.

It was not explained to me that they were not able to continue acting on the matter, only a vague letter was sent which refused to explain why this could not continue. This left me having to source a new solicitor and start the whole process again when I should have been completing. At the very least, a courtesy call to advise that they could no longer act on my behalf would have been preferred.

Terrible customer service. Since discussing my issues, other people have also reported difficulties with this company.

Pay the extra money and deal with a more professional and courteous company.