Emily Vlkojan-Reece

Review of R A Hoy

From start to finish I have had such a great exper...

From start to finish I have had such a great experience with RA Hoy HVAC. I recently purchased a house in Duck, NC and they had installed the last system. When I called to inquire about their service plans for maintenance, Marcy was kind enough to advise me to complete the paperwork with Trane to transfer the system warranties. I never would have known to do that. I spoke with Michael next who looked up and emailed me the current warranties and walked me through how to transfer it with Trane. He also explained their service plans and sent me a quote as promised. I decided to sign up for the service plan and JK came out to do my first service. He was so professional and thorough. He was here for well over an hour and found a clogged condenser issue that he resolved for no charge (included with the service plan). Everyone was professional, knowledgeable and friendly. I m a fan!