K Sun

Review of Heatherwood Retirement Communi...

Heatherwood is simply amazing! The staff is carin...

Heatherwood is simply amazing! The staff is caring and friendly. They are fast to respond to everything, maintenance, PT/OT, admissions, nursing, etc. They truely care about the resident and supporting the family with the transition.

The admissions directors thought about who mom would get along with, and possibly make friends. That says a lot to me, they know their residents enough to know who would likely become friends who one another! The admissions staff also worked with me to advocate for mom and get her out of a bad rehab facility. One the first day they took mom around to introduce her to everyone, so she could make friends in her new living environment.

Since mom is blind and can't read the activities calendar, the activities director stops by daily to see if mom wants to join.

Nursing has helped me with transitioning mom, get all of her documentation and medications in order. They helped set me up with a wonderful in house Dr and all of moms nursing supplies.

PT/OT (is resident but not apart of Heatherwood) is also amazing! They have provided more PT than the rehab facility, they are getting mom moving and apart of normal daily life.

Mom's overall health (mental and physical) plus quality of life has all improved since moving to Heatherwood. I couldn't have made a better decision to move mom there. And none of this would be possible without the wonderful staff who goes above and beyond!