I did business with this company because it is the...

I did business with this company because it is the repairer designated by LG.
Very bad experience with Futuretel. The customer service is terrible and of rare bad faith. Worse, the replaced part on my phone turned out to be defective after not even three months, and the company refused to honor its warranty.
Tip: Never accept the price of Futuretel without calling LG to complain and get a better offer.