Broward Courthouse is a huge building with four sp...

Broward Courthouse is a huge building with four spacious floors and many different divisions. I visited the Courthouse to correct a spelling error in my passport. Knowing nothing about any of the procedures, I decided to first get a FREE legal advice - they have consultants on staff for that.

Second floor is where you get all the necessary paperwork for your specific procedures. The lady at the window there is absolutely great. Very polite, soft-spoken, accommodating and friendly to every visitor.

On the forth floor, where I filed my papers, the associates are amazing..I didnt hire a lawyer for this case (who said it would cost $2,500) and decided to fill out the paperwork by myself. As I was waiting in line for my turn, an associate walked up to me and asked if I needed any help. Pleasantly surprised, I showed her my paperwork and explained what I was looking to get done. She carefully reviewed, answered all my questions and explained what and how things had to be done. She basically, saved all that money and time for me with a simple, customer-focused conversation.

I never had experienced or witnessed such interaction in a government building. When my turn came, another friendly lady assisted me at the window and filed all my papers. I was missing a couple of forms and a stamped envelope. She pulled out the forms from her stack and just handed to me, and then said that I can get a stamped envelope on the second floor and come back, saving me a trip to a post office.

What an excellent service! Kudos, awesome associates of Broward County Courthouse - visitors come to that place with problems and unpleasant situations and you guys make their experience a great one.
Thank you.