I've been coming to the Oasis for 20 years. The fo...

I've been coming to the Oasis for 20 years. The food has never been great, but you go for the view. On my most recent trip, I came at 2:30pm on a Friday with members of my family who had never been to Texas before. Even though it was mid-afternoon, it was very busy and after waiting in line to get our name on the list, we were told to wait in another line. We asked if we could have a table on the edge to see the view and were told this would be possible after a 20 minute wait. As we were being led to our table, another hostess seated a different family at our table right in front of us. Our hostess was confused and asked for guidance from the hostess seating the other family. She told her that her guests didn't like their table and asked to be moved there, so our hostess gave us their table, far from the edge, with no view of the lake. I went to the front desk to tell them what had happened and asked if we could be put back on the list for the next available table on the edge. She told me we could only go back on the list if we gave up our table and waited another 20 minutes. We were all starving, so we stayed. While eating, birds pooped on our table twice, and I found meat in my nachos that I had asked for without any meat, as I'm a vegetarian. I'm mad about the bird poop and meat, but I'm more angry that we were told we would get a table on the edge and, when that table was taken from us, the hosts did nothing to help us. The fact that another family can choose to move tables and be accommodated on the spot, but when I ask to wait for the next available table, I'm told I'll have to leave and get back in line, shows that there isn't an enforced policy for table changes. I know that the restaurant has more than enough customers and probably won't miss my business, but a 20 year customer is not coming back to service like this. I recommend going to the Oasis complex, taking a picture of the lake and leaving.