Lynn Jackson

Review of Fedhealth Medical Scheme

Well.they have outdone themselves again. It is a p...

Well.they have outdone themselves again. It is a pity I cannot give less than one star. apparently they paid the members too much. Oops, sorry, it wasn't them, it was the system, that paid members too much. Now they have to get the money back. I went to get glasses and the optometrist phoned Fedhealth to find out what my re-reimbursement would be. It was only about R 1 800, so I went ahead with getting the glasses. Now that I have paid with my credit card I find out it will be slightly over R 1 000. This because they (sorry the system) had paid people too much and now they need to recoup the money. This I must swallow all through trust. No detailed explanation, or statement. Fedhealth is useless. I cannot believe all medical aids can be this useless.
even with their exorbitant fees they still cannot get anything right.