Marty G

Review of Western Disposal Services

My credit card number changed, and the online paym...

My credit card number changed, and the online payment system is so convoluted I tried twice to change it and neither time worked. So then they decided to stop picking up my trash. The customer service lady was unapologetic, as if I was deliberately trying to continue using the service without paying. No offer to help or to pick up the unpicked up trash - just an accusatory attitude like it was my problem...

Oh, and the new bear proof trash cans are a nightmare. They weigh a million pounds, are top heavy, are a pain to open - thumbs down!