Tamara Miller

Review of Davis Airporter

I basically confirm everything the other one star ...

I basically confirm everything the other one star raters have to say about the service and interaction with the staff manager of Davis Airporter. I canceled a reservation a week in advance of my trip - then when I landed at the airport I got about 6 calls from Davis Airporter from the manager where she threatened to charge me for the ride I had canceled. She was incredibly rude to me on the phone. I will never even consider using their service again. I've never dealt with a service professional who was as mean and unfriendly as the manager at this business. After she told me she was going to charge me for the ride that I had clearly tried to cancel prior to the trip, she basically blamed me for her office's lack of communication between it's staff. Putting blame for logistics mistakes on the customer is NEVER a good idea when you're trying to run a business.