Michelle M

Review of The Davenport Hotel and Tower

Rooms are great, however my customer service wasn ...

Rooms are great, however my customer service wasn t great. I booked a room and paid in advance for it, then found out that I get a discount through my work so called back in. Customer service said sorry can t help you, but if you would have called us within 24hrs we could have adjusted rate. Usually all the Davenport hotels are wonderful and have top notch customer service, this time no. I asked for free parking, dinner credit; nope!! Sad too because we only stay at their hotel..